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Terms and Conditions

General Terms and Conditions (GTC)

for online sales via www.alpenjerky.at
As of July 2025


1. Scope

These terms and conditions apply to all orders placed via our online shop www.alpenjerky.at by consumers in accordance with Section 1 of the Consumer Protection Act (KSchG).
The sale is carried out as part of primary agricultural production . This is not a company within the meaning of the Austrian Commercial Code (UGB) .


2. Contracting party

The purchase contract is concluded with:
André Vögele
Planötzenhofstraße 20, 6020 Innsbruck, Austria
LFBIS No.: 3977625
Email: shop@alpenjerky.at


3. Offer and conclusion of contract

The products presented in the shop do not constitute a legally binding offer, but rather a non-binding invitation to order.
By clicking "Buy now," you submit a binding offer. The contract is concluded upon receipt of the shipping confirmation via email.


4. Prices & Payment

All prices are in euros, exempt from VAT according to Section 6 Paragraph 1 Item 27 UStG (flat rate).
Payment is made using the payment methods offered in the online shop (e.g. credit card, PayPal, Klarna, etc.).
Shipping will take place after receipt of payment.


5. Shipping & Delivery Areas

We only deliver to:

  • Austria

  • Germany

  • Italy

  • Switzerland (customs duties to be borne by buyer)

You can find shipping costs and conditions on the “Shipping & Delivery” page.


6. Delivery

Delivery will take place within 2-4 working days after receipt of payment.
These are dry products packaged in accordance with food regulations and shipped unrefrigerated.


7. Right of withdrawal & return

According to Section 18 FAGG, there is no right of withdrawal for perishable goods (food).
A return is therefore excluded.


8. Disclaimer

We assume no liability for any intolerances, allergies, incorrect storage by the buyer or transport damage after handover to the shipping service provider.
The use of the products is at your own risk.


9. Warranty

The statutory warranty provisions apply, where applicable.
Complaints must be reported in writing by email to kontakt@alpenjerky.at within 7 days of receipt of the goods.


10. Data protection

You can find our information on data processing in our privacy policy.

WHAT MAKES OUR JERKY SPECIAL

Directly from the farm. From a special breed.


Our jerky packs don't just contain dried meat - they tell the story of their origin.

We keep our three-year-old Pustertaler Sprinzen ourselves.

Raised on Tyrolean alpine pastures, in suckler cow husbandry, without concentrated feed.

Refined with time, craftsmanship and genuine taste.

Ich bin André Vögele. Ich mache Jerky.

Ich züchte Sprinzen. Ich mache Jerky.

Und ich versuche, einen 300 Jahre alten Hof in die Zukunft zu bringen.

Der Schlotthof steht seit 1695 in Innsbruck.

Ich bin hier aufgewachsen – mit Kühen, Hangwiesen, Heu, und irgendwann dem Wunsch, nicht einfach weiterzumachen wie immer.

Also hab ich was draus gemacht.

Unsere Rinder sind Pustertaler Sprinzen, eine vom Aussterben bedrohte Rasse.

Dreijährige Ochsen, auf der Alm, im Winter mit Heu, sonst nichts.

Ich halte sie, ich schlachte sie, und ich verarbeite ein interessantes Stück – das weiße Scherzl – zu Jerky, das den Namen verdient.

Kein Import. Kein Nebenprodukt. Kein Bullshit.

Nur Fleisch, das ich selber in der Hand hatte. Vom Tier bis zum Beutel.

Wenn du AlpenJerky kaufst, bekommst du nicht irgendein Produkt.

Du bekommst ein Stück vom Schlotthof – und hilfst, dass der hier noch lange steht.